Insights
Perspectives on accommodation, technology & commercial strategy.
Practical thinking on the decisions, systems and approaches that drive commercial performance in accommodation. Written from two decades of operating experience.
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Insights
Practical thinking on the decisions, systems and approaches that drive commercial performance in accommodation. Written from two decades of operating experience.
Guesty's hosted booking engine works. But for operators who want the booking experience to live inside their own brand right up to the payment step, the off-the-shelf options stop short. The other path is hiring a developer to build against the API, and that one costs you twice. I watched it happen enough times to want to do something about it.
All Articles
Guesty's hosted booking engine works. But for operators who want the booking experience to live inside their own brand right up to the payment step, the off-the-shelf options stop short. The other path is hiring a developer to build against the API, and that one costs you twice. I watched it happen enough times to want to do something about it.
PMS migrations fail for predictable reasons: poor requirements definition, underestimated data complexity and insufficient team preparation. Here's how to approach it differently.